I buy Gerber Organic Baby Food for my daughter from my local Path Mark Store every two weeks. A month(in May-June time) or so back when I opened the Green Bean container that I had bought a day earlier, it didn't look quiet right.On checking the dates, we saw the expiry date on the product was Jan 2009 (i.e. the baby food had expired 4 months back). We promptly checked all the other Gerber Baby Foods in our pantry. The Fruits were all fine with an expiry date of 2010 or even 2011. But one or two of the Veggies had the expiry date as Jan 2009.
D ,my husband took them back to the store and notified customer service about it. They simply said, they would remove the expired products from the shelves.
Today I was back at the same store. Now I was more aware and I checked the dates before picking up the Gerber containers from the shelves. However there were very few of the Organic Gerber varieties available and so I started checking the Beech & Nut Naturals. And what do I see ? Products with expiry date stamped as April 2009. Today being July 18th, 2009 the product had already expired 3 months back and yet they were still sitting on the shelf.
When I complained to customer service, they simply said it was a vendor packaging issue and were not even apologetic. They did say they will remove these products from the shelves. But I don't understand how the store could be so careless and nonchalant even after our initial complaint. These were all Stage 2 foods and could be potentially harmful for a 6+ month old baby. The way the expiry date is printed, it is not something that is at your face, you need to look for it and I am sure many parents would not pay much attention while picking up these packs.
I have filed a complaint with the Better Business Bureau. I would urge all parents to check the dates on such packaged baby foods and lodge a complaint when they find something amiss.
Is there anything more I can do ?
* Please don't leave a comment if you think I am terribly wrong in feeding my baby Gerber. All constructive comments are welcome.
Edited to Add: I have sent e-mails to PathMark customer care and to the mayor's office of the township. No one has got back. I don't think the manufacturers are even responsible for this, so haven't called them yet.